The Clinic Altona at 55 Blyth Street in Altona, VIC

Opening hours Closed now

Tomorrow: 08:30 am — 06:00 pm

Reviews about The Clinic Altona

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  The current staff there are very rude and customer service is appalling. I have been going there since I was a child but service has dropped amazingly in the last few years. Service with a smile it certainly isn't! I made an appointment there for my 2 sick children under my name wanting to take them both in to see the doctor. Upon arriving I was told quite rudely, with a screwed up face that sorry that's not how it works!? I had to have made 2 appointments as I have 2 children under their names. Upon explaining that I didn't realize and that basically "look , I'm here now, can I please get my kids in to see the doctor?" Quite rudely the staff member told me that no I could only get one of them in!? "Give me one of there names I was ordered!?" I couldn't believe the lack of customer service and negative attitude. On protesting politely I was continually treated very poorly!? So much for a family doctor!? Its obviously all about the $ and not the service and care. I declined the appointment appalled and left on principle. I won't be going back there and will tell everybody to give them a wide berth.
  Ken Galea

  June 29, 2017
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  Usually very pleasant.. Unfortunately today I didn't have my usual Dr and took the earliest appointment for my son who's quite sick, I had such a rude Dr I notified the ladies at the desk that I didn't ever want that Dr in future. It sucks that one old arrogant grumpy Dr can put you off what's usually a pleasant trip to my local clinic. I was treated very poorly and so was my son. I know better for next time.
  Carley Stephens

  March 08, 2017

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